With our Perfect Match Guarantee, you’ll never end up with a product you don’t like. So if you’re having second thoughts, here’s what to do:
If you tried it… Not a fan of a product you purchased? No need to return it. Instead, let us know what you didn’t like and we’ll refund the price in store credit. Then we’ll help you find something else—and we won’t rest until it’s a Perfect Match. Offer stands any time.
Never opened it? Return unopened, unused products within 30 days for a full refund in your original payment method. Please email firstname.lastname@example.org to request a free return label and send the item back to us, or return in store.
CANCELLATION OF ORDER
Once the order is placed and you do not cancel the order the same day or if the order has been shipped, you will be subject to the following cancellation charges. Please email us for order cancellation.
As we process the orders with great care and concern accordingly to your requirements and specifications; in return, we would like you treat the order seriously. There is no exception to these charges. If you have any questions on your order or our products, you can email us and you will receive a response from us usually within 24 hour.
STILL HAVE QUESTIONS?
We have answers! Email or text us anytime to start a return, get clarification on the policy, or get help finding a product that will work for you!
Email: email@example.com Text: (917) 924-2002
COMEDONE REMOVER - SHIPPING
Please plan 1-2 days processing time from the time you place your order to the time it ships out. We offer Standard shipping – detailed below.
Orders with Standard Shipping selected are shipped via USPS Priority. You will receive tracking via email as soon as your order ships, and the expected transit time is 8-12 days depending on where you are located (we ship from Massachusetts).